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W: Excuse me. I'd like to change my room, please.
M: Which room are you staying in?
W: 1102.
M: You are... Ms. Brown?
W: Yes.
M: You asked for a non-smoking room?
W: Yes, but I would like to change to a room that has Internet connection because I need to use it tonight.
M: Well, ma'am, our hotel provides Internet service only on the 12th floor.
W: Do you have any vacant rooms on that floor?
M: Let me check. I have one, but it's a smoking room.
W: I don't like the smell of cigarettes. Do I have any other choice?
M: No, ma'am. Do you still want to change your room?
W: Well, yes. I have no choice.
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